We had a problem with our old boiler and Terry came out the same night , however the boiler had started working again just before he arrived so he couldn't really do much at that time . We arranged for him to check and service the boiler the following week but it broke down again before it could be done. Terry came and had a look and to cut a long story short we decided take his advice and have a new boiler fitted. He rearranged his schedule to do the work for us and he did a great job. Left everywhere clean and tidy and took the old boiler and parts away for disposal.We would not hesitate to recommend him to anyone and will be asking him to service the new boiler when the time comes. A+++++