Customer testimonials

Terry knew what needed doing and sorted it quickly and explained it clearly too

Terry responded to my enquiry very quickly and sorted my hot water without delay. Very friendly and efficient. Thank you!

So, I was considering purchasing a Nest learning thermostat from an online retailer during a promotional period. On the official Nest webpage for Nest approved installers I was pleased to find that, T ...

We are new customers of Terry - we needed advice about hot water flow to shower and a much-overdue service to our Baxi boiler. This was Christmas week and he was very busy but kept us informed about w ...

Came to service our boiler, was able to come within a few days of calling. Very friendly and helpful.

Terry advised us our options, with both a repair and a new installation. We decided to install a new boiler and his work was excellent and very neat. He arrived on the arranged day and his workmansh ...

We are new customers of Terry - we needed advice about hot water flow to shower and a much-overdue service to our Baxi boiler. This was Christmas week and he was very busy but kept us informed about w ...

Terry from expert trade was on time as we discussed on the phone. With a time slot of 12 -3pm. He was at ours just some minutes past 12. He was able to explain what the problem was, before going to ...

My boiler let me down and I left messages on numerous heating engineers answer phones. Terry Burgin Plumbing was the first to call me back and I am so pleased he did. By the end of the day I had a te ...

Went to get parts and returned within minutes to complete job. Reasonable rates, kept me informed, very "human" individual, relates well. Very pleased.